Q1. What is 925 Sterling Silver?
925 Sterling Silver means the jewellery is made of 92.5% pure silver mixed with 7.5% alloy for strength and durability. This is the global standard for genuine silver jewellery.

Q2. Is your jewellery real and authentic?
Yes ✅ All our jewellery is crafted from certified 925 sterling silver, ensuring authenticity, shine, and long-lasting quality.

Q3. Will silver jewellery tarnish over time?
Sterling silver may slightly tarnish when exposed to air, perfumes, or moisture. But don’t worry – with simple care (like storing in an airtight box and cleaning with a soft cloth), it will stay bright and beautiful.

Q4. Is your jewellery safe for sensitive skin?
Absolutely! Our jewellery is nickel-free and hypoallergenic, making it safe for all skin types.

Q5. How should I care for my silver jewellery?

• Store in a dry, airtight pouch/box

• Avoid contact with perfumes, lotions, or chemicals

• Clean with a soft polishing cloth after use

Q6. Do you accept returns or exchanges?
We do not accept returns or refunds. However, in case of manufacturing defect or damage, we offer exchange.

Q7. How long will delivery take?
Orders are usually shipped within 24-48 hours and delivered in 3-5 working days across India.

Q8. Do you offer custom designs?
Yes, we can create customized silver jewellery on request. Contact us via WhatsApp or email for more details.

Q9. Do you offer free shipping?
Yes ✅ We provide free shipping all over India on all orders.

Q10. How can I contact Niryana?
You can reach us at:
📞 +91 99251 79067
📧 info.niryanajewels@gmail.com